Uncategorized | Lumen Learning https://lumenlearning.com Open for student success Wed, 28 Aug 2024 15:10:16 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.2 https://lumenlearning.com/wp-content/uploads/2023/03/cropped-LumenLearning_Monogram_RGB@2x-1-32x32.png Uncategorized | Lumen Learning https://lumenlearning.com 32 32 Collecting Feedback from Students: Quick Tips https://lumenlearning.com/collecting-feedback/ Wed, 28 Aug 2024 15:09:59 +0000 https://lumenlearning.com/?p=19802 Collecting student feedback can offer educators valuable information that helps enhance teaching methods, establish connections with students, and inform future classes.

Before you start collecting feedback, there are a few things you should consider to make sure you achieve your desired results.

  1. Think about what you’re hoping to achieve – do you want to improve your teaching or just check that your students are understanding everything? Both?
  2. Consider how your students are performing and feeling at the time you’re asking for feedback.
  3. Plan out how you will use the results of the feedback you receive.

By considering your goals for collecting this student feedback, you can create effective and meaningful questions to ask your students at a time that will generate the most engagement and honest feedback. 

If you’re not sure where to start, don’t worry – we’ve got some tips to help you get going.

Share your why with students

To better engage students,  share the role their feedback plays in the classroom and how you plan to use it. Sharing the “why” behind your request for feedback and how you plan to use the information helps students see the value in their voice and how their feedback will help them and future students. This will not only help build pedagogical partnerships but also help to foster an inclusive learning environment. 

Get to know your students

As you gear up for the new teaching term, one of the most impactful things you can do is get to know your students better.

A simple, effective way to do this is to ask students to complete a short survey at the start of the term. Lumen One makes this easy with its built-in Introduce Yourself” survey, designed specifically for faculty. This tool allows you to gain valuable insights into your students’ backgrounds right from the beginning, setting the stage for a more personalized and effective learning experience.

Taking the time to understand who your students are can make all the difference in how you connect with them and how they engage with your course. So, as you start the term, consider making this small but significant step a part of your teaching routine.

The following questions can be incorporated into a survey for students to introduce themselves. 

              • What is your goal for this course?
              • How are you feeling about this course? 
              • Do you have any obligations outside of class that would be helpful for me to know about? 

Once you’re ready, here are some ways effective strategies to gather feedback:

  • Leverage Discussion Boards: Don’t just limit discussion boards to simple Q&A. Transform them into dynamic forums where students can ask questions, share thoughts, and engage in meaningful discussions throughout the course. By creating a dedicated feedback thread, you open up a space for students to voice their opinions and concerns in real-time, making the feedback process ongoing and interactive.
  • Use Anonymous Feedback Boxes: Encourage candid feedback by providing anonymous feedback options. Whether it’s a physical box in your classroom or a digital version online, anonymity can help students feel more comfortable sharing their honest thoughts without fear of repercussions. This approach often uncovers valuable insights from those who might be hesitant to speak up otherwise.
  • Conduct Online Surveys: Online surveys are a convenient and effective way to gather detailed feedback. Utilize tools like Kahoot, Polling Apps, Google Forms, or your LMS to create surveys and email them to your students. Be sure to include both open-ended and closed-ended questions to capture a broad range of insights that are easy to analyze and apply.
  • Prompt Feedback After Assignments: Integrate feedback collection into your regular workflow by adding prompts after assignments or assessments. Ask students to share their input weekly as they complete their work. Additionally, consider using Classroom Assessment Techniques (CATS) to quickly gauge what’s working, what’s unclear, and what needs further reinforcement, helping you adapt your teaching on the fly.

Things to Consider:

 If you’re already collecting student feedback, take a moment to reflect on how you gather feedback and explore ways to make it more impactful for you and more accessible for your students., here are some tips to elevate student engagement: 

 

    • When gathering student feedback, it’s important to consider the diverse ways students might feel comfortable sharing their thoughts. Some students may prefer to remain anonymous, while others might be more inclined to share verbally or need time to write out their responses thoughtfully. To truly involve students in feedback, consider asking them how they’d like to provide input. This approach respects their preferences and helps build pedagogical partnerships, leading to more meaningful and effective feedback.
    • Consider whether you want to “compensate” students for their time. Feedback takes time, and most students have other responsibilities. Incentives can come in many forms, including extra credit, early release time from class, or additional assignments during the feedback window.
    • Whenever possible, acknowledge students’ contributions to your changes due to their feedback. Students will appreciate seeing how you’re using the feedback! This will help you build trust with your students and show them that you are actively listening to their feedback and involving them in the process.

 

 

By Angelica Halbert and co-authored by Lumen Team

Resources: 

https://schoolguide.casel.org/resource/strategies-for-gathering-student-feedback/ 

https://www.linkedin.com/advice/1/how-can-entry-level-critical-thinking-professionals-jye6e 

https://vcsa.ucsd.edu/_files/assessment/resources/50_cats.pdf 

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Visiting Lumen One’s Faculty Engagement Center Can Result in Higher Quiz Scores https://lumenlearning.com/visiting-lumen-ones-faculty-engagement-center-can-result-in-higher-quiz-scores/ Tue, 30 Jan 2024 14:47:30 +0000 https://lumenlearning.com/?p=19842

Students whose instructors regularly visit the Faculty Engagement Center achieve statistically significantly higher quiz scores than students whose instructors do not.

Instructors play the primary role in improving student success. You decide how in-class time is used, what kinds of activities and assessments students will engage with, which educational materials students will use, and make dozens of other choices to support student learning every term. But how do you get the support you need to improve student success?

Image of presentation slide prompting students to discuss a topic from class as a group.

Example of a presentation slide with an active learning prompt from the Lumen One Introductory Statistics course.

For example, you’ve probably heard that using active learning in class will increase student learning. But you also know that preparing those activities takes a lot of time, and so you may have (rationally) decided to put off using active learning in your class again this term.

Here’s some good news! The comprehensive support resources in Lumen One’s Faculty Engagement Center make using active learning simple and easy. These resources include fully prepared active learning activities for each week, including an instructor guide you can review quickly to get ready to lead the activity and slides you can use in class to guide your students.

A view of some of the metrics available for instructors in the Lumen One Faculty Engagement Center.

A view of some of the tools available for instructors in the Lumen One Faculty Engagement Center.

The Faculty Engagement Center includes many other time-saving tools that can help you improve student success.

For example, a real-time view of students’ understanding of the week’s topics lets you decide, at a glance, which topics you should spend more time on during class and which you might not need to address as deeply. Additionally, the Get to Know Your Students tool helps you quickly access students’ preferred names and majors, their class activity, and other relevant information that will make office hours visits more powerful – and more efficient. And messaging tools make it easy to send notes to students congratulating them for excellent work, send study tips, or invite them to office hours when they’re struggling.

The Faculty Engagement Center in Lumen One makes it simple and easy to use more evidence-based teaching practices in your teaching. A review of Fall 2023 data shows that students whose faculty access the Faculty Engagement Center at least twice a week achieve quiz scores two points higher on average than students whose faculty visit the Faculty Engagement Center monthly or less often.

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Empowering Hispanic Students in Higher Education: Nurturing Belonging and Success https://lumenlearning.com/empower-hispanic-students/ Thu, 12 Oct 2023 19:40:54 +0000 https://lumenlearning.com/?p=19651 Happy Hispanic Heritage Month!

As Hispanic Heritage Month draws to a close, we reflect on the significance of this celebration and its relevance in the context of higher education. Hispanic Heritage Month began as a week-long tribute in 1868 and was extended to a month by President Ronald Reagan in 1988. This month-long celebration honors the rich cultural heritage of Latin American countries. At Lumen, we are doing our part by shining a light on the unique experiences and challenges faced by Hispanic students who are attending higher education institutions.

For many Hispanic students, the pursuit of higher education is a transformative journey filled with unique challenges. According to a report on Latino students sharing their college experiences, a staggering 70% of Latinx students enrolling in college are first-generation scholars. This status brings with it a distinct set of obstacles, such as navigating the complex college application process, overcoming language barriers, and often coming from historically minoritized communities. To hear directly from students, we hosted a panel of remarkable students who candidly shared their experiences and triumphs in the face of these challenges while finding their place in the world of higher education.

During our enlightening conversation, Valeria Gutierrez-Cruz, a student from Charlottesville, VA, shed light on the added responsibility of educating her parents about the higher education process. This is a common experience shared by many Hispanic students, showcasing the multi-faceted nature of their academic journeys. Valeria also touched upon the representation of Hispanic heritage in educational materials and classrooms. While occasional nods to Hispanic culture are seen on campus, the lack of meaningful representation within coursework can leave Hispanic students feeling overlooked.

Throughout the conversation, panelists offered valuable insights into how educators can enhance inclusivity in the classroom. Carolina Alvarez, a student from Houston, Texas, emphasized the importance of not dismissing students’ questions or opinions, emphasizing that fostering a welcoming environment is crucial for their sense of belonging. Kiara Portillo, also from Houston, Texas, echoed these sentiments, highlighting the desire of Hispanic students to be heard and supported in their learning journey. Just like every student, they need educators who see their potential and are willing to nurture it.

Valeria’s personal experience with a professor who recognized her bilingualism as an asset rather than a deficit serves as a powerful reminder of the impact educators can have on students’ sense of belonging. By celebrating the diversity of skills and backgrounds within the classroom, educators can empower their Hispanic students to thrive.

Learn More

If you’re intrigued by the stories and insights shared by our panelists, you can watch the on-demand recording of “Latinx Belonging in Higher Education” here. If you wish to delve deeper into the challenges faced by other historically minoritized groups of students in higher education, such as those with diverse abilities, we invite you to explore our Elevating Student Voice Belonging Webinar Series. Here, you will find other on-demand recordings of past webinars as well as a registration form for our future webinars.

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Elevating Student Voice: Belonging in College https://lumenlearning.com/elevating-student-voice-belonging-in-college/ Fri, 15 Sep 2023 15:14:54 +0000 https://lumenlearning.com/?p=19564 By: Daysha Jackson-Sanchez, Vice President of Equity Solutions 

Welcome to the kickoff of our enlightening webinar series on college student belonging! In an era where higher education is evolving unprecedentedly, creating an inclusive environment that empowers every student is more crucial than ever. We are thrilled to bring you a series of insightful webinars that delve into critical aspects of college student life, guided by the very individuals who navigate this landscape daily.

The Significance of Student Voices in Building Inclusive Learning Environments

The value of centering and elevating the student voice in designing inclusive learning environments cannot be overstated. By doing so, we recognize the inherent expertise and unique experiences that students bring to the table. Here are a few reasons why this approach is so critical:

1. Authentic Insights: Students are the end-users of educational products and the inhabitants of the learning environments we create. They possess firsthand knowledge of what works and what doesn’t. Listening to their voices provides invaluable insights into their real challenges, making it possible to design solutions that address their specific needs.

2. Equity and Inclusivity: Every student’s journey through higher education is unique. Some may face obstacles related to disability, others may grapple with mental health concerns, and many are navigating the increasingly complex landscape of technology and AI in education. By centering marginalized voices, we ensure that products and learning spaces are designed with equity and inclusivity in mind.

3. Empowerment: Involving students in the learning process empowers them to play an active role in molding their educational experiences. This newfound sense of agency can profoundly influence their confidence, motivation, and overall sense of belonging in the academic community. Inviting students to be co-creators of their education fosters a deeper connection between learners and their learning journey. It instills a sense of ownership and pride in their academic endeavors. This empowerment goes beyond the classroom, extending into their lives as informed, capable individuals poised to contribute meaningfully to their communities and the world.

Exploring the Webinar Series

Throughout the upcoming fall semester, we are excited to present a series of three illuminating webinars that will showcase students from diverse higher education institutions, representing a wide range of backgrounds and lived experiences. Here’s a glimpse of what you can anticipate.

Mind Matters: Navigating College Life & Mental Well-Being

The first webinar will address a topic that has garnered increasing attention recently – college students’ mental health. Join us as a panel of students opens up about their experiences, challenges, and strategies for maintaining mental well-being while pursuing higher education. Their insights will underscore the importance of fostering supportive and inclusive campus environments where students feel comfortable seeking help and support.

Beyond Labels: Navigating College with Diverse Abilities

In our second webinar, we turn our attention to college students with disabilities. These individuals navigate unique challenges and triumphs in their pursuit of academic success. Our student panelists will share their journeys, highlighting the importance of inclusivity and accessibility in higher education. By doing so, they will underscore how equity-centered and accessible learning environments can unlock the potential of all students.

Smart Students, Smarter Learning:  Student’s Guide to AI in Education

The final webinar this semester delves into the intersection of technology and learning. College students today engage with Artificial Intelligence (AI) in various aspects of their education. Our student panelists will discuss how AI impacts their learning experiences, the opportunities it presents, and the ethical considerations that arise when integrating AI into higher education. This session will emphasize the need for ethically designed AI tools that enhance, rather than hinder, the educational journey.

Join Us in Elevating Student Voices

Each webinar is a unique opportunity to gain fresh insights, perspectives, and ideas directly from the individuals who matter most – college students. We invite you to actively engage in the conversation, ask questions, and contribute your thoughts to these critical discussions.

By centering and elevating the student voice, we can collaboratively shape a future of higher education that fosters a sense of belonging and empowers all students to thrive. So, please mark your calendars, invite your colleagues, and join us as we embark on this enlightening journey into the world of college student experiences. 

Together, let’s create an inclusive educational landscape where every student feels valued, supported, and heard and where products and environments reflect the diversity and equity-centered values that are crucial to the future of education.

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8 Zoom Icebreakers to Help You & Your Students Get to Know Each Other https://lumenlearning.com/zoom-icebreakers-for-students/ Tue, 21 Jun 2022 20:25:33 +0000 https://lumenlearning.com/?p=18364

A well-thought-out icebreaker can transform uncomfortable silence at the start of your online classes into lively discussions that encourage each student to loosen up and engage in the virtual lesson ahead. And since online learning is here to stay, it’s helpful to have a few solid icebreakers in your arsenal, especially on the first day of class.

Looking for a few ways to kick start your first Zoom class next term? Here are eight Zoom icebreakers to help you and your students get to know each other.

1. Try an “Introduce Yourself” Icebreaker

Want an easy icebreaker that helps you and your students get to know each other without taking up too much time? Try a simple“introduce yourself” prompt.

You could ask each student to directly say their name, why they’re interested in the course, and what they’re hoping to achieve by the end.

Throw in a fun question or two as well. Ideas for questions can include:

  • What’s the last thing that’s happened that’s made you cheer?
  • What superpower would you choose?
  • What’s a hidden talent of yours?
  • What’s a movie/book/show you wish you could watch or read for the first time again?

You could also consider relating the “fun” question to your class’s topic. For instance, if it’s a marketing class, ask what campaign has caught their attention recently. If a business course, encourage them to share a business they feel is making a positive impact on the world.

2. Play “Things in Common” Using Zoom Breakout Rooms

Looking to initiate interactions and foster connection among your students? Maximize the Zoom breakout rooms to help students learn more about each other.

Create groups of three to five students (you can even use a random group generator) and place them in an individual breakout room. Then, have them list at least three things they all have in common.

To speed it up, set a countdown timer so students are automatically returned to the main class, where each group will share their common interests with the rest of the class.

To make the experience even more personal, have each student add context such as a personal story related to the common fact. Consider pre-assigning students to breakout rooms before the lesson to save time. Check out how to pre-assign Zoom breakout rooms to help you get started.

3. Play Charades

Sure, charades is a classic game played physically, but you can adapt it into a fantastic ice breaker for your college Zoom class with a bit of creativity.

For example, use the name picker on Zoom to randomly select a player, send a secret word to them via Zoom chat and then have them act it out. The rest should guess the answer until they get it right.

4. Play Two Truths and a Lie

This is an interactive icebreaker that never grows old. Have the students write down two truths and one lie about themselves. Then, have them read it to the class while the rest of the class tries to guess the lie.

By the end of the exercise, you and the class will have learned unique tidbits about each other, easing any first-day tension and motivating students with common facts to interact. Plus, you could even share a fact about yourself that’ll help make you more relatable to the students.

5. Ask Students to Share a Recent Photo

A fun way to make use of photos and visual content is to ask students to share the most recent photo they captured and succinctly tell the story behind it. At the end of the game, participants will have shared new facts about themselves.

6. Have Fun with Virtual Backgrounds

If you prefer a fun but quick icebreaker that’ll help your students know each other, have everyone switch their Zoom background to something they find fun or interesting.

Once the backgrounds are up, briefly explain your background and encourage the students to do the same. This will help your students familiarize themselves with you and each other.

Note: as the admin, you’ll have to enable the virtual background feature for the students to use it. Here’s how to get this set up.

7. Ask “How’s Your Mood?”

If you’re looking to start a conversation and get a general idea about how each student feels about the class and course ahead, “how’s your mood” is an excellent icebreaker to try.

You might ask them to submit an emoji that best describes their current state of mind. Based on the results, you can tell whether your students are enthusiastic about the lesson. If most of them aren’t feeling it, this is an opportunity to make it better for them and deliver impactful learning since you can always ask them to share thoughts on how to improve it.

8. Break the Ice

Online learning can be convenient for both instructors and students. However, Zoom classes can make it more challenging to connect with students or foster interaction between them.

Use the icebreakers above to encourage interactions and learn more about your students while enabling them to know each other.

Finally, consider asking your class what they find difficult about online learning. Use this as an opportunity to encourage participation by having other students share ideas or suggestions they feel will address the issue best. This will help you create a supportive, engaging environment for your students to learn.

If you’re a faculty member looking for more ways to engage your students, consider incorporating interactive course materials such as Lumen Learning to enhance the online learning experience for students and achieve more impactful teaching practices.

If this sounds interesting, Request a Demo of Lumen today.

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RISE Workshops now available for Lumen Waymaker users https://lumenlearning.com/rise-workshops-now-available-for-lumen-waymaker-users/ Tue, 24 May 2022 17:48:02 +0000 https://lumenlearning.com/?p=18302 Our commitment to supporting faculty

At Lumen Learning, we believe deeply that the contributions made by the learner and the faculty are crucial to the development of effective learning materials. Because Lumen uses open educational resources (OER), we have legal permission to make changes to our content for the betterment of teaching, learning, and student outcomes.

But where do we start? A Lumen course has around 300 learning outcomes, and while we ultimately want to optimize them all, with finite time and resources we have to start somewhere. Lumen begins by using RISE analysis, a learning analytics technique, to evaluate where students are struggling most and prioritize changes to these learning materials and teaching practices.

Workshop design

RISE Workshops can be flexibly designed while maintaining efficacy. We can facilitate virtual workshops over Zoom that work best with at least two 1-hour meetings and independent work in between sessions. We can also facilitate meetings in person on your campus, usually as a 3-hour event. A hybrid format is another possibility.

In any of these cases, faculty will learn how we gather and analyze data, how to use our RISE data dashboard to understand their students’ learning, and what kinds of research-based changes are most impactful. Our team is happy to custom design a workshop that best meets the schedules and needs of your faculty.

What you can expect to accomplish

Lumen welcomes all instructors, faculty, instructional designers, and librarians who are currently using a Lumen Waymaker course to attend the workshop. Ahead of the workshop, Lumen will pull the data generated by your students in their Waymaker courses. Our team will create a custom data dashboard and train participants in how the data is analyzed and how to target changes.

Then, participants will be guided through Lumen’s approaches and tools to making improvements and will be invited to make contributions targeting learning outcomes with which their students are struggling. Ideally, there should be a minimum of 200 students using Waymaker to collect a useful sample of data.

There will be time to work on changes to content and teaching practices in the workshop, and participants can also elect to continue work afterward. If you would like, Lumen will keep workshop participants informed about implementations, testing, and the impact of their suggestions.

Testing and follow-up

We can say we’ve changed OER without measuring the impact of those changes, but we can only say we’ve improved OER when we have measured student outcomes and confirmed that they have actually changed for the better. So we also have built the capacity to conduct A/B testing on our changes.

Following the workshop, Lumen will implement content changes as part of a randomized controlled trial for all students who take the course in a future semester. We will analyze the students’ performance with both the original and the changed versions, and if the changes result in a significant improvement, we will roll out the changes to all students in the course to improve learning for all students. Lumen will provide a follow-up presentation of the results for your faculty.

If you’re a current customer and would like to discuss organizing one of these workshops for your faculty, please reach out to your primary Lumen contact or email our Support Team support@lumenlearning.com.

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Waymaker Users Can Now Request Course Level Data https://lumenlearning.com/waymaker-users-can-now-request-course-level-data/ Tue, 24 May 2022 17:21:05 +0000 https://lumenlearning.com/?p=18299 From time to time our Waymaker customers are curious about how their students are doing across teaching terms and approach us about what data we have to show their students’ performance on assessments. In order to meet these needs, our research team has devised a standard design for delivering these data that will meet the majority of requests.

Why we share: commitment to openness

We are committed to supporting faculty to do their best, and we realize that it can be helpful to examine assessment data to better understand where to concentrate changes to teaching practices. Further, sharing these data is in direct alignment with one of our fundamental values, openness:

“We share openly, knowing that others will build upon and expand the impact of our work. We contribute resources, expertise and goodwill to the commons. We seek to learn and commit to share what we know.”

The template

Our research team has devised two formats for pulling data that is generated by Waymaker use: quiz level and question level. 

Quiz level is the simplest dataset Lumen can pull and is a record of all quiz scores broken out by course unit/module per deidentified student. We can customize this by the following factors:

  1. Semester (Would you like data for all semesters you’ve worked with Lumen? Only for a certain time frame?)
  2. Course (Are you hoping to analyze data from just your course or are you collaborating with other faculty who want to analyze data from all Lumen courses your university uses?)
  3. Unit/module (Are you only interested in a particular unit/module?)
  4. Type of assessment (Are you hoping to look at summative quizzes, formative quizzes, or show-what-you-know assessments?)

Question level is a more detailed record of quiz item scores associated with a course’s skill-level learning outcomes. We can customize this by the following factors:

  1. Semester (Would you like data for all semesters you’ve worked with Lumen? Only for a certain time frame?)
  2. Course (Are you hoping to analyze data from just your course or are you collaborating with other faculty who want to analyze data from all Lumen courses your university uses?)
  3. Unit/module (Are you only interested in a particular unit/module?)
  4. Type of assessment (Are you hoping to look at summative quizzes, formative quizzes, or show-what-you-know assessments?)

For examples of what these data pulls look like in spreadsheet form, have a look at this sample data template.

How to request a data pull

If you’re a current Waymaker customer and would find these data helpful, please reach out to your primary Lumen contact. If you are unsure, don’t hesitate to contact our excellent support team at support@lumenlearning.com who will connect you with the right person.

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Online Teaching Tips: How to Improve Your Virtual Teaching Skills https://lumenlearning.com/online-teaching-tips/ Thu, 19 May 2022 15:24:07 +0000 https://lumenlearning.com/?p=18293 COVID-19 made widespread virtual teaching and learning necessary on a far larger scale than expected, and much, much sooner. Colleges and universities struggled to end their Spring 2020 semesters in a way that would provide meaningful learning experiences and fair grading practices.

Many colleges continued to offer students the choice to attend virtually or in person. Some instructors pivoted to virtual teaching easily, but many were not ready, and students and instructors both suffered from the lack of continuity.

With the 2020-2021 school year behind us, instructors have learned a lot, and best practices are popping up. In this post, we’ll discuss three tips to help you improve your virtual teaching skills, so you can keep your students engaged and learning. The three tips include:

  1. Make all expectations clear.
  2. Take time to build relationships with students (and take student feedback seriously).
  3. Respond to students professionally, whether they’ve earned it or not.

1. Make All Expectations Clear

Clear expectations help foster a sense of well-being and a desire to do well. This is true for both individuals and teams. Most of the data we have to support this idea comes from employment studies.

According to Effectory.com, “role clarity is the degree to which employees have a clear understanding of their tasks, responsibilities and processes at work.” And role clarity in work is similar to role clarity in an educational setting.

Data shows that employees who say they have high role clarity are 53% more efficient and 27% more effective at work than employees who don’t quite understand their role. We believe that clarity would increase efficiency and effectiveness in classrooms as well.

Clearly, by the time students are enrolled in higher education, they have a good understanding of the role of “student”. But in each new class, with each new teacher, students have to relearn what it means to be a student again and again.

You can help provide clarity in several ways:

  1. Organize your class well.
  2. Stick to the same basic format for the duration of the class.
  3. Make all assignments and resources easy to find.
  4. Make your grading system as simple as possible.
  5. Provide clear instructions and due dates.

In a virtual classroom, you’ll have learners of varying needs as you have in an in-person classroom. Catering to every individual is impossible, but providing the same information in multiple formats can help at least cater to students’ various learning styles. 

Some students want to see numbered lists. Some want outlines. Others want a visual representation such as a calendar. It’s more work for you upfront to provide information in multiple formats. Yet, as long as the information is consistent, providing it in multiple formats will save you time and frustration in the long run.

While it may seem that sticking to the same basic format for the duration of the class will cause boredom and lack of engagement, variation in topics can more than make up for a lack of variation in format.

2. Take Time to Build Relationships With Students

Relationship skills can be learned and developed at any point in a person’s life. In other words, if you haven’t been a “people person” for the first several decades of your life, all hope is not lost. You can always improve.

Some of the best insights on relationship development come from the world of healthcare. In 2012, Koloroutis and Trout, a nurse and a psychologist, wrote a book called “See Me as a Person”, which defined the four practices that form and nurture relationships.

  1. Attuning: Deliberately tuning in to what another person is saying or doing
  2. Wondering: Being genuinely curious about another person
  3. Following: Allowing yourself to be informed and guided by what you’re observing from another person
  4. Holding: Making yourself a safe and nurturing person for others to be around

Focusing on even one of these practices will improve your relationships with all of your students. It can be difficult for anyone, including instructors, to feel fully seen and heard in virtual settings. Taking on any of these practices will help everyone involved to feel more seen, heard, and held.

Provide Timely Feedback

Providing students with timely feedback also helps them feel seen, heard, and held. Even for students who are used to screen-based communication, submitting an assignment and not hearing anything back can feel like shouting into a black hole. It can be a lot to keep up with, but quick responses, even if brief, can mean a lot to students.

Take Student Feedback Seriously (but With a Grain of Salt)

This is where your obligation for self-care meets your obligation to provide a positive experience for your students. Even the best instructors get student feedback that’s hard to accept.

In these instances, pausing to reflect before responding is important. Chances are good that whatever unkind sentiment the student’s communication seems to convey, it wasn’t meant to be as unkind as it appears.

The reasons for negative student feedback are highly varied. If you can keep from taking that feedback personally, you may even be able to find something useful in what’s being said.

3. Keep All Interactions With Students Respectful, Even if Students Haven’t Been Respectful to You

There are many reasons why this can be a very hard suggestion to follow. On message boards across the country, virtual instructors are rightly complaining about disrespectful communications from their students.

They often point to a sense of entitlement from their students, sometimes even labeling them as self-centered and shallow. Yet, engaging with them at that same level would be a threat not only to your relationship with those students but to your own professionalism.

It’s not always the most helpful course of action to give someone what they have coming. If you receive negative feedback or aggressive communication from a student, take a breath and ask yourself a few questions before responding.

  1. What’s really going on with this person?
  2. Is there a grain of truth hiding in this message?
  3. Is there a way for me to provide some coaching for this person rather than responding in a way that simply matches the tone of what the person wrote?

We’re not suggesting you give the person free rein to be disrespectful. And of course, anything that can be construed as a threat must be addressed appropriately. We’re merely suggesting that in virtual relationships—particularly with people who are not skilled in written communications— things are easily misunderstood.

In some cases, you may find it helpful to offer the student a “do-over.” You could reply with a request that the student look again at what they wrote and see if there is a way they can express themselves with clarity and professionalism. Sometimes an invitation is all it takes to turn a moment around.

What You Can Do Today

Working on your relational competence begins with the simple realization that developing a higher level of relational competence would be a gift to yourself and everyone in your life. Some resources to improve your relational competence include all the following:

  1. Any of the work of the Arbinger Institute.
  2. Books and courses of study such as The Four Agreements, Crucial Conversations, Non-Violent Communication, and See Me as a Person.
  3. Any content that discusses what authors Eisler and Potter have termed the Partnership Paradigm.

While all of these resources will be helpful, it’s your level of commitment to improving your relational competence that will make the biggest difference.

As See Me as a Person states, it is impossible to wonder and judge at the same time. Students will give you countless opportunities to judge them. Decide to wonder first, and see how your experience changes.

Bonus Tip: Improve How You Deliver Course Materials With Lumen Learning

At Lumen Learning, we believe that when learning is a joy, teaching is a joy. Our tools, including in-depth courses and virtual courseware, can help you improve how you deliver educational materials to your students.

To learn more, fill out our request a demo form. A member of our team will get back to you quickly to review the course materials in your LMS and decide if you’d like to use them in your classes.

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7 Ways to Get the Most Out of Your Learning Management System https://lumenlearning.com/learning-management-system/ Thu, 19 May 2022 15:18:06 +0000 https://lumenlearning.com/?p=18291 Your learning management system (LMS) is a critical part of your classroom, especially now. More and more students are taking advantage of online learning for its flexibility and availability, even in uncertain times.

A study completed in late 2020 highlighted that roughly two-thirds of students in colleges and universities were educated either wholly or partially online. As a result of that push, many students and instructors expect more flexible learning options than the traditional classroom allows.

Whether your college or university class is 100 percent online or a mix between traditional and remote, your LMS is the gateway to learning. To ensure you and your students are prepared for whatever comes next, you must know how to make the most of your learning management system. These tips can help.

1. Choose the Right LMS for Your Institution

If you don’t have an LMS, the first step is to ensure you choose the right one for your classroom from the get-go. Choosing an LMS that isn’t the right fit will only lead to frustration on your behalf and for your students.

There are key elements to look for in an LMS. For instance, the one you choose should be:

  • Easy to use: The LMS you choose should be easy to use for students of varying ages. This means the LMS should have simple controls and a streamlined interface where course materials and resources can be found quickly and easily.
  • Customizable to fit your needs: Your LMS should be customizable, so you can make changes that fit your classroom. This may include controls that allow you to change the layout of your LMS or the ability to add more modules to enrich learning. Customization enables you to take your students’ feedback and make changes to your LMS to better fit their needs too.
  • Flexible with multiple material delivery options: While some of your learning material might be in basic document form, you may wish to use other materials too such as videos or interactive modules. Your LMS should support these material delivery options. In addition, your LMS should deliver testing options. For example, you should have the option to create both quizzes and exams.
  • Available from anywhere at any time: Students should be able to access the LMS from anywhere at any time. A cloud-based LMS (available via browser or an app with an internet connection) is a great choice.
  • Accessible for all: The LMS you choose should have accessibility features built right in. For example, it should have options for live-captioning and hand-raising, especially if you’re teaching live. It should also feature screen reader compatibility and multiple methods for turning in coursework.

Before you choose an LMS, try a few out first. Make note of what you like and what you don’t to narrow down your options.

2. Provide LMS Training Resources to Students

Your LMS is only useful if your students know how to use it effectively. Provide training materials and resources to your students before you open your e-learning class. For example, you could provide a handy printed guide document or even record a video of you using the most important tools inside the LMS.

It’s also important to highlight who a student should call in the event of a system issue or if they should have questions. Many LMS tools feature online support options and FAQ sections your students can visit for additional help when needed.

3. Ask for Feedback From Students Using Your LMS

As your students get acclimated to the learning environment, ask for their feedback on what works well and what doesn’t. This feedback may highlight issues within your LMS you were unaware of on the student side. You can then make changes to improve the learning environment for your students.

Feedback can also highlight what works great and the components your students really enjoy. This can help you understand what’s important to your students for future classes.

4. Ensure Your LMS Is Mobile-Friendly

Students using an LMS will need to access it on various devices, from tablets to phones. Your LMS itself as well as any other learning materials included should be mobile-friendly for the best experience.

First, choose an LMS with mobile capabilities such as a simple app students can open to view their work and communicate. Next, you’ll want to make sure your course materials are mobile-accessible too.

For example, put all of your content inside the LMS when possible instead of asking students to download documents. Downloading documents via mobile can be clunky and they’re often difficult to read. You should also eliminate all unnecessary content and stick to what’s important—screen space is limited on mobile.

5. Be Creative When Putting Together Course Materials in Your LMS

Online learning can be just as engaging, if not more engaging, than traditional classroom learning. With your LMS, you have the opportunity to provide truly in-depth learning experiences to your students. By adding access to additional content and course materials, you can lead your students to more.

Feel free to get creative. For example, create short and fun videos to showcase important topics. Or, use interactive modules to teach in-depth subject matter. This can be as simple as a drag and drop activity or a short quiz. Be sure to also include visuals such as graphics or even fun GIFs to further illustrate complex topics.

You can also gamify your learning to help inspire students to keep going. For example, incentivize students who complete certain course materials or who engage often in message boards.

6. Encourage Communication via Your LMS

Many LMS solutions come with simple communication tools, including message boards and emailing. These tools enable your students to reach out to you with questions and concerns right from within the LMS simply and quickly.

Encouraging communication using these tools can also help you keep your email inbox free from cumbersome threads and allow you to deliver the support your students need for classroom success.

You can also use these communication tools to foster collaboration and social learning between your students. For example, ask questions and allow your students to discuss via the message boards. Collaboration inside your LMS can provide your students with a sense of community, critical for education.

Take Learning to the Next Level With Lumen

Lumen Learning integrates with your LMS to make accessing digital courseware more streamlined. We offer a wide range of course materials, from biology to business. We’ll help you review the course materials within your LMS and decide if you’d like to use them in your class.

To learn more, fill out our request a demo form. A member of our team will get back to you quickly to review the course materials in your LMS and decide if you’d like to use them in your classes.

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How to Write Student Learning Outcomes for Higher Education https://lumenlearning.com/how-to-write-student-learning-outcomes-higher-education/ Thu, 19 May 2022 15:15:43 +0000 https://lumenlearning.com/?p=18289 What is the goal of your college or university course?

Student learning outcomes illustrate the answer to this question. Learning outcomes are short descriptions of the knowledge or skills students should obtain after successfully completing a course or program. These outcomes are critical roadmaps, as they help both students and instructors understand course expectations.

As an instructor, you know what’s important to cover, but putting your curriculum into short and easy-to-understand phrases can prove difficult. Luckily, writing student learning outcomes for each of your courses can be simplified by following three steps:

  1. Determine the Main Concepts
  2. Start With an Action
  3. Explain the Learning Outcome Clearly & Simply

In this guide, we’ll discuss each step in detail and give you examples of student learning outcomes you can use when developing your own.

Step #1: Determine the Main Concepts Students Should Learn During Your Course

First, you must determine the key concepts students should learn during your course or program. This includes the skills they should be able to demonstrate as well as the information they should retain.

If you already have a list of modules inside of your course, you can go through those and make a list of the skills and knowledge that should result from each module. This is a great place to start. Also include those overarching concepts that should result after taking the course as a whole.

For example, in a Lumen Learning English Composition module, students will need to walk away knowing how to navigate programs, locate files and know basic computer definitions. These skills are the foundation of your learning outcomes.

How Many Learning Outcomes Should You Develop?

Too many student learning outcomes will quickly become overwhelming. Try to stick with four to five outcomes maximum for each module. Remember, learning outcomes should cover the most important concepts, not every single concept discussed during a course.

Step #2: Start Each Learning Outcome With Action

You’ll notice that each of the example learning outcomes below start with an action verb such as “explain” or “identify.” Action verbs help students understand what they should do with the information learned and skills gained. This is why you should steer clear of words like “understand” and “know” and they don’t show the skill or info in use.

Keeping with our Introduction to Computers example above, instead of saying, “Know how to locate files,” a good learning outcome will state, “Demonstrate how to locate files.”

Examples of Action Verbs

Choosing which action verbs to use will depend on the level of the course and who it’s for. According to Bloom’s Taxonomy, introductive courses may target the understanding of concepts and include action verbs such as:

  • Apply
  • Demonstrate
  • Illustrate
  • Operate
  • Predict
  • Relate
  • Show

If the course is more advanced, action verbs may target the demonstration of facts or the remembrance of previously learned information. Examples include:

  • Classify
  • Discuss
  • Summarize
  • Translate
  • Arrange
  • Duplicate
  • Memorize
  • Repeat
  • Recall

Step #3: Explain the Learning Outcome Clearly & Simply

Next, you’ll need to develop a statement that explains the learning outcome clearly and simply. This should include the knowledge, skills or abilities following the action verb. This statement should also be specific and describe exactly what a student should be able to do.

Building off of our previous example, “Demonstrate how to locate files on a computer for various operating systems,” is much more specific than, “Demonstrate how to locate files.”

Learning Outcome Examples

Here at Lumen Learning, all of our digital courses have specific learning outcomes listed so students understand what to expect. By taking a look at these outcomes, you might just find some inspiration for your own. Here are some examples from our courses you can view as you develop your outcomes.

Course: Calculus I

Module 1:

Students will be able to:

Course: English Composition I

Module 1: Success Skills

Students will be able to:

  • Identify common habits that lead to success in college
  • Write professionally and effectively in your college communications
  • Effectively use digital tools to convey your ideas
  • Recognize the importance of critical thinking and reflection as an intellectual process

Additional Tips for Developing Learning Outcomes

Writing learning outcomes will take some time, especially if your course is in-depth or more advanced. Here are some additional tips to help ease the process:

  • Ask your fellow faculty members for their input: Once you have the first draft of your learning outcomes, go ahead and allow your fellow professors and instructors to give you their feedback. They might be able to help you uncover missing skills or tell you which outcomes are too vague or difficult to comprehend.
  • Make sure you can effectively measure each outcome: You’ll need to ensure you have a way for you and your students to measure their success against each outcome. Otherwise, the objective isn’t useful. Remember SMART goals? You’ll want to use the same concept with learning outcomes. Make sure each outcome is specific, measurable, achievable, realistic and timely.
  • Know the difference between learning outcomes and objectives: Learning outcomes aren’t the same as objectives. According to UCLA Health, “objectives are used to organize specific topics or individual learning activities to achieve the overall learning outcome.” Objectives often describe what a professor will be doing in a course while objectives define what a student should be able to do after the course.
  • Refer to Bloom’s Taxonomy for more insights: Bloom’s Taxonomy is a system used to determine different levels of learning. Referring to Bloom’s Taxonomy can help you develop learning outcomes that align with the complexity of each of your courses.
  • Use your learning outcomes to map your assignments and assessments: If you’re just getting started creating your course, you can use your new learning outcomes to map assignments, quizzes and exams. These assessments can help you determine if students are meeting the learning outcomes and just how effective a course is in delivering critical skills and knowledge.

Learning Outcomes Are Critical for Course Success

Student learning outcomes ensure your students walk away from your course with the skills and knowledge they need for success. Outcomes should be measurable, specific, easy-to-understand and actionable. You should also revisit your outcomes over time to ensure they’re still relevant.

Offering flexible learning options via digital courses can help your students reach success too. To learn more about how Lumen Learning’s digital courseware can support your classroom, fill out our contact form today.

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